Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

We offer several shipping options to accommodate your needs. For domestic orders, standard shipping typically takes 3-5 business days, International shipping times vary depending on the destination, usually ranging from 7-14 business days. All orders come with tracking information, so you can follow your package from the moment it leaves our facility until it arrives at your door.

Yes, you can easily track your order at Brillare Bijou! Once your order is shipped, you will receive an email with a tracking number & a link to track your package. Simply click the link to view real-time updates on your shipment's status. If you have any questions or need assistance, our customer support team is always ready to help. Stay informed & confident with Brillare Bijou’s reliable tracking service.

If your order is delayed or lost, please contact our customer support team as soon as possible. We’ll work with the shipping carrier to investigate the issue & provide a resolution. At Brillare Bijou, we prioritize your satisfaction & will ensure you receive your order or a suitable replacement. Tracking information can help identify delays, so always keep an eye on updates. Rest assured, we’re here to assist with any shipping concerns you may have.

Yes, most of our pieces, including those made from 925 sterling silver, are hypoallergenic & designed to be gentle on sensitive skin. We aim to ensure comfort as well as style for all our customers.

All Brillare Bijou pieces are crafted from high-quality, genuine materials. We primarily use 925 sterling silver, 14k gold, & other fine metals such as genuine gems. Each item is designed for durability & lasting elegance, offering both style & comfort for everyday wear.

To maintain the shine & beauty of your jewelry, we recommend gently cleaning it with a soft cloth after each use & storing it in the box provided. Avoid exposing it to harsh chemicals, perfumes, or water to extend the life of your pieces.

Currently, Brillare Bijou does not offer personalized jewelry or engraving services. However, our collection includes versatile designs that suit a variety of tastes & occasions, ensuring there’s something special for everyone.

We offer a 30-day return & exchange policy for all items in their original condition. Personalized items cannot be returned unless defective. For more details, contact our support team.

Our lifetime guarantee covers any defects in craftsmanship & materials. If your jewelry is found to be faulty, we will repair or replace it free of charge.

To request an exchange or return, contact our customer support team. We’ll guide you through the process & provide instructions for returning your item. TIP: keep your original packaging handy until you are fully satisfied with your jewelry, if you lose your packaging our customer support will guide you with further instructions.

Our jewelry is proudly designed & crafted in New York, United States by skilled artisans using high-quality, ethically sourced materials, ensuring both beauty & sustainability.

Brillare Bijou is committed to ethical sourcing. We ensure that all of our materials come from reputable suppliers who share our commitment to ethical practices in the jewelry industry.

Brillare Bijou has been crafting and selling fine jewelry for over 15 years & we are now expanding our customer base by selling online. Our long-standing commitment to quality, style, & customer satisfaction has earned us the trust of countless customers.

We accept all major credit cards, PayPal, & Apple Pay. Our secure checkout ensures your payment information is protected, giving you a safe & seamless shopping experience.

Yes, our payment process is fully secure. We use industry-standard encryption to protect your personal & payment information, ensuring a safe shopping experience at Brillare Bijou.

While we don’t currently offer payment plans, we are actively exploring financing options and plan to introduce them soon. Stay tuned for updates!